Tax Assistance at the Library
Current In-Person Assistance - 2026
*Starred locations MUST have an appointment
Los voluntarios que ayudan con la asistencia de impuestos solo hablan inglés,
excepto en las ubicaciones que se indican a continuación.
*Bachman Lake Branch Library - 9480 Webb Chapel Rd., Dallas, TX 75220
Beginning February 4
Wednesdays - 12 to 4 p.m.
*Forest Green Branch Library - 9619 Greenville Ave., Dallas, TX 75243
Beginning February 5
Thursdays - 11 a.m. to 3 p.m.
Grauwyler Park Branch Library - 2146 Gilford St., Dallas, TX 75235
Beginning February 7
Saturdays - 11 a.m. to 3 p.m.
*Lochwood Branch Library - 11221 Lochwood Blvd., Dallas, TX 75218
Beginning February 4 (Asistencia disponible en español)
Wednesdays - 3 to 7 p.m.
Paul Laurence Dunbar Lancaster-Kiest Branch Library - 2008 E. Kiest Blvd, Dallas, TX 75216
Beginning February 4
Wednesdays - 11 a.m. to 3 p.m.
Thursdays - 11 a.m. to 3 p.m.
Pleasant Grove Branch Library - 7310 Lake June Rd., Dallas, TX 75217
Beginning February 13
Fridays - 10 a.m. to 2 p.m.
Timberglen Branch Library - 18505 Midway Rd., Dallas, TX 75287
Beginning February 5
Thursdays - 11 a.m. to 3 p.m.
*Vickery Park Branch Library - 8333 Park Ln., Dallas, TX 75231
Beginning February 3
Tuesdays - 1 to 5 p.m.
Thursdays - February 13, March 13 and April 3 - 10:30 a.m. to 2:30 p.m.
*White Rock Hills Branch Library - 9150 Ferguson Rd., Dallas, TX 75228
Beginning February 5
Wednesday - 1 to 5 p.m.
Wednesday - February 4 and March 4 - 10:30 a.m. to 2:30 p.m.
The Hampton-Illinois and Fretz Park branches will not be offering tax assistance this year.
Free tax services options near the Hampton-Illinois Branch:
Concord Church, 6808 Pastor Bailey Dr, Dallas, TX 75237 (8 miles)
Martin Luther King, Jr. Community Center, 2922 Martin Luther King Jr Blvd, Dallas, TX 75215 (10 miles)
Free tax services options near the Fretz Park Branch:
Metrocrest Services, 1145 N Josey Ln, Carrollton, TX 75006 (7 miles)
International Rescue Committee, 6500 Greenville Ave, Dallas, TX 75206 (8 miles)
Free Tax Assistance at Community Tax Centers Locations
Ready to e-file on your own?
Visit www.myfreetaxes.com, provided by United Way, to learn about free filing.
IRS.gov/getready has information about steps to take now to get a jump on next year’s taxes, including how the new tax law may affect you.
Tax Relief in Disaster Situations
Anyone experiencing hardship due to natural disasters can check the following link: https://www.irs.gov/newsroom/tax-relief-in-disaster-situations
You may qualify for these tax credits!
Earned Income Tax Credit (EITC): A special tax benefit for people who work full- or part-time. If you qualify, you'll owe less in taxes, and you may get cash back. Even if you don't owe income tax you can get the credit. But you must file a federal tax return. Note that you may be eligible to receive this benefit for prior years, if you have not already claimed it, by filing amended tax returns. For this purpose, the IRS may accept transcripts of your previous year's filings, available free of charge from the IRS. You may also request transcripts by calling 1-800-829-1040. Please allow at least two weeks for delivery. (Note: If you have been eligible to receive this credit, but did not claim it, you may be able to claim this benefit for the previous three years and for this year as well simply by filing amended returns. Tax volunteers should be able to help you in this regard.) For more information, please see the IRS EITC web page.
Child Tax Credit: See the instructions for Form 1040 and attach Schedule 8812.
Child & Dependent Care Credit: If you paid someone to care for a qualifying dependent so you could work or look for work, you may be eligible to claim this benefit.
Retirement Savings Tax Credit: If you make eligible contributions to an employer-sponsored retirement plan or to an individual retirement arrangement (IRA), you may be able to take a tax credit.
IRS Telephone Assistance
1-800 numbers are FREE calls! It is best to call during the following times: 8 a.m. & 3 - 4:30 p.m.